Data Protection Declaration


Due to the data protection act 25th May 2018 St Giles Animal Centre is now obliged to inform our clients how we hold your data. If you wish to know more about how your data will be handled please speak with our data protection officer Jack Linnell.

St Giles Animal Centre will only process (use) your personal information if we have:

  • asked you and have a record of your express and recent consent for us to do so
  • a ‘Legitimate Interest’ to do so in order to support our marketing purposes. Our use will be fair and balanced and never unduly have an impact on your rights
  • a contract with you that we can only fulfil by using your personal information, e.g. to send you an item that you have requested;
  • a legal obligation to use or disclose information about you, e.g. we are required by law to keep records of gifts that are given to us with Gift Aid for 4 years, retain accounts for 7 years and we are compelled to disclose information relating to incidents involving dangerous dogs for insurance purposes under the Dangerous Dogs Act.

In extreme situations, such as an accident or medical emergency, we may share your personal details with the emergency services if it is essential for the preservation of life (yours or another persons’) for us to do so. This is the ‘vital interest’ ground for using your personal information. After the emergency, we will always try to inform you about how we had to use your information in that extreme situation.

We will only use personal information in a way and for a purpose that you would reasonably expect in accordance with this Policy.
St Giles Animal Centre will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.



St Giles Animal Centre may email or contact you regarding marketing for businesses; volunteering or fund raising for our charity.

You can withdraw your consent at any time by phoning 01823 490433 or emailing

St Giles Animal Centre will have to retain a portion of data in order to contact our clients and for animal safety when using our services. If you are not happy for St Giles Animal Centre to have your data this may have an effect on the business relationship.